• Use FedEx Express® packaging for FedEx Express package shipments only; any other use is prohibited.
  • You may use your own packaging if boxes are sturdy and undamaged with all flaps intact.
  • Chipboard boxes, such as gift or shoe boxes, must be packed into a corrugated outer box.
  • Use double-wall boxes for heavier items.
  • Place small packages inside a larger outer box. For express shipments smaller than 7" x 4" x 2" (18 cm x 10 cm x 5 cm), use a FedEx Express packaging option.
  • Double-box fragile items with 3" (8 cm) of cushioning in and around the smaller box.
  • Wrap items individually with cushioning material and centre them in cartons away from other items and away from the sides, corners, top, and bottom of the box.
  • Position bottles that contain liquids upright. Use an inner seal and perforated breakaway cap. The inner packaging must be able to withstand leaks.
  • Place items that might be damaged by normal handling, such as soiling, marking, or application of adhesive labels, in a protective outer box.
  • For odd- or irregular-shaped items, at a minimum you should wrap and tape all sharp edges or protrusions.
  • Enclose an extra label, business card, or letterhead with the shipper’s address and phone number and the recipient’s address and phone number inside the package before sealing it.
  • Remove all old address labels from reused boxes before shipping, and make sure there are no holes, tears, or corner dents in the outer box.